At Cosmo Casino, we take your privacy seriously and are dedicated to handling your personal data responsibly. This Privacy Policy outlines how we collect, use, store, and protect your information while you enjoy playing Cosmo Casino on our platform. By using our website, you consent to the practices explained in this policy.
Data Collection and Use
We gather personal details to provide and optimize your gaming experience. The information we collect includes:
- Basic account information (name, email address, phone number, date of birth);
- Payment details (to securely process deposits and withdrawals);
- Device and technical data (IP address, browser type, operating system, and gaming activity);
- Communication records (emails or messages exchanged with our support team).
We use this data to:
- Verify and manage player accounts;
- Process transactions securely and prevent fraudulent activities;
- Comply with regulatory and legal requirements;
- Offer customer support and respond to questions;
- Improve user experience by analyzing gaming trends.
Data Security
We prioritize the protection of your personal information and use strict protocols to safeguard it. Our measures include encryption, firewalls, and restricted access to prevent unauthorized usage or disclosure of your data.
Cookies and Tracking Technologies
Our site employs cookies and tracking tools to enhance functionality, personalize content, and analyze user interactions. Cookies help us:
- Remember your login details and game preferences;
- Offer relevant promotional deals;
- Monitor site performance and deter fraudulent behavior.
You can configure or disable cookies in your browser settings.
Your Rights as a User
Under data protection legislation, you have certain rights regarding your personal information:
- Right to Access – Request a copy of the personal data we have on file.
- Right to Correction – Ask us to fix inaccurate or incomplete data.
- Right to Deletion (“Right to be Forgotten”) – Request the removal of personal information that is no longer needed for its original purpose.
- Right to Restriction – Seek limited processing of your data in specific situations.
- Right to Portability – Obtain your personal information in a structured, machine-readable format and transfer it to another provider.
- Right to Objection – Oppose certain data processing activities, including marketing.
- Right to Revoke Consent – Withdraw any previously granted consent related to data processing.
If you’d like to exercise any of these rights, please contact our support team at [email protected].
Responsible Gaming and Data Protection
As part of our commitment to responsible gaming, we let users set deposit limits, session reminders, and self-exclusion measures. If you need help managing your gaming behavior, please reach out to our support team.
Third-Party Data Sharing
We do not sell or share your personal information with unauthorized third parties. However, we may disclose certain data to:
- Payment processors for secure transactions;
- Regulatory bodies to satisfy legal obligations;
- Fraud prevention services to maintain fair and safe gameplay.
All external partners adhere to strict confidentiality agreements and comply with current data protection laws.
Changes to the Privacy Policy
We may periodically revise this Privacy Policy to reflect regulatory updates or changes in our business practices. Any amendments will be posted on our website, and you will be informed if major modifications affect how we handle your data.
Contact Us
If you have any questions or concerns about your personal information, privacy rights, or this policy, please contact our support team at [email protected].
By using cosmologin.nz, you confirm that you have read and understood this Privacy Policy and accept its terms.